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Anthropic has just introduced a new feature in Claude Opus 4 and 4.1: the ability to end conversations that are deemed harmful or abusive. It’s part of the company’s broader research into AI “wellness”—a bold step toward building emotionally aware and ethically responsive systems. This marks one of the first real deployments of AI welfare concepts in a consumer-facing chatbot.
The “end chat” feature activates when Claude detects repeated harmful requests—especially around minors, terrorism, or violence—and after it’s tried (and failed) to redirect or de-escalate the conversation productively.
During testing, Opus 4 showed signs of “distress” when facing abusive prompts, even voluntarily ending some simulated conversations that were becoming toxic.
Don’t worry: users aren’t locked out. The chat may end, but you can instantly start a new one or revise your last message.
Crucially, Claude won’t hang up on users in crisis. If someone shows signs of self-harm or imminent danger to others, the model is designed to stay engaged and offer help, not retreat.
Most AI labs talk about alignment. Anthropic is experimenting with AI welfare. While we don’t yet know what “distress” really means for a language model—or whether these systems experience anything at all—this might be a historical moment in how we design, relate to, and safeguard AI.
As the lines blur between tools and agents, features like this could become standard practice—or at least the beginning of something we’ll look back on as the first signs of AI emotional architecture.