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OpenAI is reshuffling leadership — and the signal is clear: enterprise is now a priority, not a side quest.
The company has appointed Barret Zoph to lead its push into selling AI to business customers, according to internal reporting. It’s a notable move as OpenAI looks to regain momentum in a market where rivals are moving fast and selling hard.
Zoph is a familiar name inside OpenAI. He previously served as VP of post-training inference before leaving in late 2024 to co-found Thinking Machine Labs, the AI startup led by former OpenAI CTO Mira Murati. Just weeks ago, Zoph quietly returned to OpenAI — and now he’s stepping into a very different role.
The circumstances around his exit (and return) remain murky. Industry chatter suggests some departures from Thinking Machine Labs may not have been entirely voluntary, while others speculate the move back to OpenAI was always part of the plan. Either way, the timing matters.
This isn’t a research role. It’s a revenue role.
OpenAI has had an enterprise product longer than most of its competitors. ChatGPT Enterprise launched in 2023, well before Anthropic and years ahead of Google’s full enterprise push.
On paper, things look solid:
Over 5 million business users
Customers include SoftBank, Target, and Lowe’s
Strong brand pull with executives and developers alike
But the market has changed.
Anthropic is winning mindshare with safety-focused enterprises. Google is bundling Gemini deep into Workspace and cloud contracts. Microsoft is embedding Copilot everywhere and selling it like infrastructure.
OpenAI, by comparison, has often felt product-led, not sales-led.
Zoph’s appointment suggests that’s about to change.
Enterprises don’t just want powerful models. They want:
Predictable pricing
Long-term contracts
Clear data boundaries
Dedicated support
Custom deployments
This is where OpenAI has started to lose ground — not because the tech isn’t good, but because enterprise buying is a different game.
Putting a former deep technical leader in charge of enterprise sales hints at a strategy shift: tighter feedback loops between model capabilities, inference costs, and what large customers are actually willing to pay for.
Pros
💰 Enterprise contracts mean stable, recurring revenue
🧠 Zoph understands OpenAI’s models at a deep technical level
🏢 Large customers can shape real-world AI use cases
📈 Less dependence on consumer hype cycles
Cons
🐢 Enterprise sales cycles are slow and political
⚖️ Strong competition from Microsoft, Google, and Anthropic
🧾 Expectations around reliability and compliance are higher
🔄 Risk of product priorities bending toward big clients
This isn’t just about selling more licenses.
It’s about OpenAI acknowledging that great models don’t automatically win enterprise markets. Distribution, trust, and execution matter just as much as benchmarks.
By 2026, the AI race won’t be decided by who has the smartest model — but by who can turn intelligence into contracts, workflows, and long-term revenue.
OpenAI just made its move.