Samsung is temporarily restricting the use of generative AI tools like ChatGPT by its employees, following cases of technology misuse, according to CNBC. The South Korean technology giant does not have its own generative AI product yet, but some staff have uploaded sensitive code to ChatGPT, a viral AI chatbot developed by OpenAI. Other companies such as JPMorgan and Amazon have also reportedly restricted the use of ChatGPT due to security concerns.
In a company-wide survey conducted last month, 65% of Samsung employees expressed concern about security risks when using generative AI services. The company advised workers to take precautions when using ChatGPT and other products outside of work and not to enter any personal or company-related information into the services.
Despite these restrictions, Samsung is exploring ways to safely use generative AI to enhance employee productivity and efficiency. ChatGPT can help engineers generate computer code, speeding up their tasks. Goldman Sachs has been using generative AI to help generate code for software developers.
Inputting sensitive company data into foreign-owned generative AI services could be a concern for companies worried about leaks of crucial information. Therefore, Samsung is taking necessary precautions to avoid misuse of the technology by its employees.
Companies are assessing ways in which generative AI capabilities could be used within their businesses. While some fear the misuse of the technology, others see it as a way to speed up tasks and enhance productivity. Samsung's move to temporarily restrict the use of generative AI is a reminder that companies need to balance innovation with security concerns.